Troy Ross
Director of Housing, Residence Life and Student Conduct
Office: 219 Chambers Hall
Phone: 724.836.9953
E-mail: Troy.Ross@pitt.edu
Troy is the director of the department and oversees the daily happenings of the Office of Housing & Residence Life. He supervises the other members of the Residence Life professional staff.
Troy was raised in Whitsett, PA, a small village with a population of about 200. With nine older siblings (8 brothers and 1 sister), he was never without somebody to cause mayhem with. At the age of 17, Troy headed off to college at Pitt-Greensburg, where he studied political science and anthropology. While at Pitt-Greensburg, he spent four years as a Resident Assistant, which eventually led him to choose a career path in Higher Education. Soon after graduating in 1999, he began working in Pitt-Greensburg’s Admissions Office as an Admissions Counselor.
In January of 2001, he was hired as the Night Residence Hall Coordinator in Robertshaw Hall. He was later hired as Resident Director, which was subsequently changed to the Coordinator of Housing and Residence Life position. Troy assumed the directorship in August of 2010. Troy holds a master's degree in Higher Education Management from the University of Pittsburgh. In his spare time, he enjoys golfing, reading, discussing politics, and watching movies. Troy is married to his wife Jessie and has a daughter Charlie.
Kyle Harper
Assistant Director of Housing and Residence Life
Office: 102 McKenna Hall
Phone: 724.836.7606
E-mail: krh121@pitt.edu
Kyle graduated from Pitt-Greensburg with a Bachelor of Arts in Communications and Creative & Professional Writing. Previously, Kyle served as a Community Assistant for three years and founded the Pitt Fight professional wrestling club on campus. Kyle enjoys cooking, watching professional wrestling, and collecting board games. Kyle looks forward to expanding his role on campus and helping students in their day-to-day life.
Caitlin Cruser
Resident Director
Office: 105 McKenna Hall
Phone: 724.836.9937
E-mail: CaitlinCruser@pitt.edu
Cruser (as she prefers to be called) was born and raised in southeastern Pennsylvania before she moved west to attend Pitt-Greensburg. During her 3 years as a Community Assistant, Cruser came to understand the importance and impact of campus living. She joined Pitt-Greensburg's Residence Life staff in 2025.
While earning her degree in Creative & Professional Writing, Cruser also revived the University’s literary magazine, Pendulum, and was the recipient of multiple academic awards in her discipline. In her free time, Cruser enjoys writing, reading, and all things crafty.
Jordan Muzzy
Resident Director
Office: 102 McKenna Hall
Phone: 724.836.7864
E-mail: Jordan.Muzzy@pitt.edu
Jordan is the Resident Director for College Hall and Robertshaw Hall. Jordan was raised in the metro-Detroit area of Michigan and graduated from Northern Michigan University in 2025 with a bachelor’s degree in Criminal Justice and a minor in Anthropology. While at NMU, she spent two years as a Resident Assistant on Cedar Hall’s first floor, named “Halloweentown.” The name felt appropriate given her appreciation for Halloween and all things a little spooky.
During her time as a resident, she also served as house president and later worked as a Security Assistant. Jordan stayed actively involved on campus through organizations like Primetime Productions, the Criminal Justice Association, and Staff Development. These experiences sparked a strong interest in student support and community building, ultimately guiding her toward a career in Higher Education.
In early September 2025, Jordan joined Pitt-Greensburg as a Resident Director. Outside of work, she enjoys rockhounding (or yooperlight hunting), exploring herbalism, and spending time with friends.
Aidan Riley
Resident Director
Office: 103 McKenna Hall
Phone: 724.836.7116
E-mail: Aidan.Riley@pitt.edu
Aidan is the Resident Director for Activities and First-Year Experience. Aidan was born in Avella, about 60 miles west of Greensburg. Aidan attended the University of Pittsburgh, Pittsburgh Campus and studied Anthropology and Gender, Sexuality, and Women’s Studies. During his time at Pitt, he was involved in the Varsity Marching Band where he played the clarinet. He was also a member of Pitt Pathfinders, the student organization that gives tours of the campus to prospective and admitted students.
Outside of work and school, Aidan loves to play the piano and listen to music. His favorite artists are Taylor Swift, Charli XCX, JADE, and Rebecca Black. He loves talking about music, so feel free to stop by his office and chat!